Understand your Bill

With VCE, you still get a single bill from PG&E.

    1. Your bill shows charges from VCE—for buying your electricity. VCE’s electric generation is less expensive, and you will see your discount in the “VCE Charges” section of your bill.
    2. Your bill also shows charges from PG&E—for transmission and delivery.

    PG&E credits your electricity generation on their page, and VCE charges you for our clean electricity generation on ours. One cancels out the other. There’s no double-billing, and no hassles. Except as a VCE customer, you are automatically saving money.

    Have you been re-billed by PG&E? It can seem confusing. We can help.

    If you see extra pages in your PG&E bill, you may have been “re-billed”. Here’s a helpful explanation, PG&E rebill sheet.

    It’s that simple.

    If you see something you don’t understand on your bill, contact us. We’ll be happy to help.

    One bill. Cleaner energy.​

    There are two parts to your electricity service: generation and delivery.

    VCE buys cleaner electricity, PG&E delivers it, and you get the convenience of a single bill from PG&E. Your electricity bill includes VCE’s generation charges separately from PG&E’s delivery charges.

    VCE’s generation charges are NOT an added fee; they only replace PG&E’s generation charges.

    As a VCE Customer:

    • Your bill includes both VCE’s generation and PG&E’s delivery charges.
    • PG&E does not charge you for electricity generation, and there are never any duplicate charges.
    • PG&E charges for electricity delivery, which includes maintaining the lines and providing billing services.
    • You receive a credit on your bill from PG&E for electricity generation.
    • CARE, FERA, and Medical Baseline Allowance program customers still receive a discount, and it appears on the delivery charges section of their bill.

    If you see something you don’t understand on your bill, call us at 855-699-8232. We’ll be happy to help!

    Sample Bill​

    Click to Download

    1. Customer Account Number You will need this number when upgrading to VCE UltraGreen or opting out of VCE service.
    2. PG&E Delivery Charges PG&E charges you to deliver electricity over their existing transmission lines and to maintain infrastructure. This includes other fees to support customer service and billing.
    3. VCE Generation Charge This charge covers Valley Clean Energy’s cost of purchasing clean electricity for customers.
    4. Total Amount Due The total amount you pay to PG&E includes their service and VCE’s, for your convenience.

     

    1. Your Electric Charges Breakdown This summary of charges includes electric generation, distribution and other fees and taxes that fund regional or statewide programs, such as assistance and efficiency rebates.

     

    1. Service Agreement ID A service agreement documents your particular arrangement with PG&E (including billing days, metering information, and other factors) in order to calculate applicable charges. For customers with multiple meters under a single PG&E account, each meter will have a unique Service Agreement ID number.
    2. Generation Credit Since you are purchasing generated electricity from VCE instead of PG&E, you are credited back this amount by PG&E. There are no duplicate charges.
    3. Power Charge Indifference Adjustment PG&E charges Valley Clean Energy customers a Power Charge Indifference Adjustment (PCIA), which is calculated based on the number of kilowatt-hours used each month. The PCIA is intended to ensure that VCE customers pay the difference between what PG&E paid for power contracted to serve them prior to their switch, and the current market value of that power. The PCIA charge is credited back to you in VCE’s billing.
    4. Franchise Fee Surcharge The Franchise Fee is collected from PG&E to cover costs associated with rights to use public streets to provide gas and electric service. The franchise fee is factored into VCE’s rate setting process.

     

    1. ESP Customer Number This is your Energy Service Provider (ESP) Customer number for VCE.
    2. Rate Schedule This is your rate schedule determined by PG&E.
    3. Energy Commission Tax This fee is collected on behalf of the California Energy Commission and applies to all customers, regardless of service provider. The California legislature established the Energy Commission tax in 1975. The tax provides additional funding for the California Energy Commission.